FAQ

• Why sell 10ml samples?

The 10 ml samples represent the ideal balance between discovering a new fragrance and expanding your olfactory favorites. Maison Matheis offers you a varied selection, offering more generous capacities than a classic sample, while remaining more practical and accessible.

• Can I return a sample if I am not satisfied?

Maison Matheis does not refund or exchange any delivered product.

• Are the perfumes authentic?

Yes, all the perfumes we offer in our samples are 100% authentic. We guarantee the originality and quality of each fragrance sold at Maison Matheis .

 

• How can I stay informed about new products and promotions?

We invite you to subscribe to our newsletter to be the first to know about our new collections, our special offers and our exclusive promotions.

 

• How to contact customer service?

For any questions or assistance needs, our team is available to help you. You can contact us via our contact form or by email: info@maisonmatheis.com . We are committed to responding to your requests as soon as possible.